Is lead management same as CRM?

Is lead management same as CRM?

Lead management and customer relationship management (CRM) are terms that often appear together, especially in the context of sales, marketing, and customer service. However, despite their common association, they are distinct concepts with unique purposes, functions,...
What is CRM ?

What is CRM ?

Table of Contents What is CRM? Understanding the Concept of CRM The Evolution of CRM The Benefits of Implementing CRM Real-World Examples and Case Studies Best Practices for Implementing CRM Challenges in CRM Adoption What is CRM?   Customer Relationship...