Privacy Policy

Introduction

Our app MLeads CRM Leads Sales Tracker (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information when you use our app.

1. USE OF OUR WEBSITE & Applications

You must be at least 13 years old to use our website , Android And iOS Application and services. If you are not eligible to contract our services, you may need an adult to authorize your access and supervise your activities.
You may not use our website and services for any illegal or unauthorized purpose. Racism, sexism and child abuse is strictly prohibitted on this website.
You must not violate any laws in your jurisdiction while using our website and services.
You may not use our website and services to harass, intimidate, or threaten others.
You may not upload or share any content that is defamatory, obscene, or discriminatory.

2. DATA AND INFORMATION

When you access our website or application, you will be asked to provide identifying information about yourself. Some of this information will be used to assist us in making sure that you get the best services we can offer. Other information like your name, address, and phone number is collected so that we can identify you and keep your account secure, as well as communicate with you when need be. Further, other information, particularly credit card information is collected so that we can receive payment for the MLeads Application in accordance with the payment plan that you choose.

It is extremely important that you understand that any information that identifies you will never be shared with anyone. In addition, such Personally Identifiable Information is encrypted in accordance with industry standards so that it cannot be obtained by hackers, etc.

We use the information we collect to provide and improve our Service. We may use your personal information to communicate with you about our Service and to send you marketing materials. We may also use your information to analyze trends and usage patterns, to diagnose problems with our Service, and to prevent fraud and abuse.

Further, we reserve the right to transfer all of our information about you as part of the transfer of your End User Agreement if ML is acquired or otherwise transferred

3. INFORMATION SECURITY

We take reasonable measures to protect your personal information from unauthorized access, disclosure, and use. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

When you initially download the MLeads Application, you may have the benefit of a Free Forever plan (single user) with up to 100 leads.

During the free plan, the Privacy Policy set forth herein shall govern ML’s use of your information and data.

All of our End User’s information, not just the sensitive information mentioned above, is restricted in our offices or to an established data storage entity. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to Personally Identifiable Information. ALL employees are kept up-to-date on our security and privacy practices.

Any time new policies are added our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customer’s information is protected.

Finally, the servers that store Personally Identifiable Information are kept in a secure environment and maintained by storage professionals.

If you have any questions about the security at our website, you can send an email to info@myleadssite.com

While we will never share information that may be used to identify you, we do expect our policy statement will change as new ways to protect your confidentiality and new uses for information emerge.

To that end, we value your comments about our privacy statement and invite you to e-mail us with suggestions.

4. CHILDREN'S PRIVACY

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will delete that information from our records.

5. WAYS IN WHICH WE COLLECT AND USE YOUR INFORMATION

Registration : In order to use the ML Application; an End User must first complete the registration form. During registration, a user is required to give their contact information (such as name and email address). This information is used to contact the user about the MLeads application and to set up a private storage account for information that the End User enters when using the MLeads Application. Further, the IRS requires us to obtain the User’s social security number if the End User makes more than $500 in referral fees as part of our Referral, Affiliate, and Event Organizer programs, which we will be obligated to share.

Cookies : A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any Personally Identifiable Information while on our site. Once the site user closes their browser, for instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Some of our business partners use cookies on our site (for example, advertisers).

Supplemental Information Requests : From time to time, we may ask you for additional information. Such requests may occur when you apply for one of our programs, show interest in a promotion that we sponsor, or if you have questions or concerns about our products or services.

Personally Identifiable Information: Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains.

This includes information that is used in a way that is personally identifiable, including linking it with identifiable information from other sources, or from which other Personally Identifiable Information can easily be derived, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information.

To the extent unique information (which by itself is not Personally Identifiable Information) such as a personal profile, unique identifier, biometric information, and IP address is associated with Personally Identifiable Information, then such unique information will also be considered Personally Identifiable Information.

Personally, Identifiable Information does not include information that is collected anonymously (i.e., without identification of the individual user) or demographic information not connected to an identified individual. For example, Non-Personally Identifiable Information would include, but not be limited to, the type of device which is running the MLeads Application or the number of emails or Twitter messages sent through the MLeads Application. As stated above we do not share Personally Identifiable Information with our customers or Advertisers. However, we need to obtain Personally Identifiable Information for many administrative purposes that allow us to serve you better.

The following subclauses enlist our use of the Personally Identifiable Information we collect:

(i) Name & Address is used to contact you if the need arises. E-mail is used to communicate with you.

(ii) Social Security Number, while not currently collected, will be needed for tax purposes when an End User, Affiliate or Event Sponsor earns more than $500 in a given year.

(iii) Credit Card Information is used to charge you the subscription fee for the use of the MLeads Application in accordance with the payment plan you have selected.

(iv) PayPal Account Information, while not currently being collected, may be used in the future to allow for direct deposit of referral fees earned

Sharing: We may share aggregated Non-Personally Identifiable Information with our customers, partners, and advertisers. This is not linked to any personal information that can identify any individual person.

On occasion, we may partner with another party to provide specific services, such as direct deposit banking. If you choose to sign up for one of these services, we only will share information that is necessary for the third party to provide these services.

These parties are not allowed to use Personally Identifiable Information except for the purpose of providing these services.

You authorize us to disclose any and all information about you to government or law enforcement officials who reasonably request such information from us.

We reserve the right to disclose only that information we believe to be necessary or appropriate under the circumstances.

Links: This website contains links to other sites. Please be aware that we at ML are not responsible for the privacy practices of such third-party sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects Personally Identifiable Information. This privacy statement applies solely to information collected by this website.

Surveys & Contests: From time to time our site may request information from users via surveys or contests. Participation in any such survey or contest is completely voluntary and the user, therefore, has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level, product preference, and/ or usage). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Special Offers : We send all new End Users a welcoming email to verify passwords and usernames. Established End Users may occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our End Users, we present the option to not receive these types of communications. Please see our choice and opt-out below.

6. SITE AND SERVICE UPDATES

We also send site and service announcement updates. End Users are not able to un-subscribe from service announcements, which contain important information about the service and the MLeads Application.

We typically communicate with the End User to provide requested services and in regards to issues relating to their account via E-mail.

7. Miscellaneous:

Correction/Updating Personal Information

If an End User’s Personally Identifiable Information changes (such as your zip code), or if an End User no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can be done at the member’s information page or by emailing our Customer Support

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes on our Homepage for thirty days so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use Personally Identifiable Information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner.

Waiver

Whether the dispute is heard in an arbitration or in court of law, the parties will not commence against the other a class action, class arbitration, or representative action or proceeding. Our failure to exercise or delay in exercising any right, power, or privilege under this Agreement shall not operate as a waiver; nor shall any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof.

8. A NOTE TO AFFILIATE PROGRAM PARTICIPANTS (INCLUDING EVENT ORGANIZERS):

As an Affiliate Program Participant of Mobile Leads LLC (“ML”), you can expect the same attention to privacy as if you were an MLeads Application End User (“End User”).

The ML Privacy Policy applies to our Affiliate Program Participants just as it does to our End Users, even though the information collected from each is somewhat different.

A primary difference is that End Users do not want their names shared, but that Affiliate websites want theirs shared. Accordingly, we will share the names of our Affiliate websites in the hope that it can drive even more traffic to our Affiliates websites.

To the extent that we collect Business Sensitive Information from our Affiliates, we will treat it like an End User’s Personally Identifiable Information and we will not share it with anyone. Business Sensitive Information includes the name of the owner of the Affiliate site, their phone number and fax numbers, their Street address, tax identification number or social security number, and tax classification.

Keep in mind that some of this information may already be available to the public through other sources.

Finally, the privacy of every End User, including those that enroll from a link provided by your Affiliate website will be protected.

To the extent any user of your website has questions for you about the privacy of the MLeads Application; Please direct them to this Privacy Policy.

9. SMS and Call Service Statement:

About our services: We may share aggregated Non-Personally Identifiable Information with our customers, partners, and advertisers. This is not linked to any personal information that can identify any individual person. On occasion, we may partner with another party to provide specific services, such as direct deposit banking. If you choose to sign up for one of these services, we only will share information that is necessary for the third party to provide these services. These parties are not allowed to use Personally Identifiable Information except for the purpose of providing these services. You authorize us to disclose any and all information about you to government or law enforcement officials who reasonably request such information from us. We reserve the right to disclose only that information we believe to be necessary or appropriate under the circumstances.

Address Book. You provide us the phone numbers of MLeads users and your other contacts in your mobile phone address book on a regular basis. You confirm you are authorized to provide us such numbers to allow us to provide our Services.

Age. You must be at least 13 years old to use our Services (or such greater age required in your country for you to be authorized to use our Services without parental approval). In addition to being of the minimum required age to use our Services under applicable law, if you are not old enough to have authority to agree to our Terms in your country, your parent or guardian must agree to our Terms on your behalf.

Devices and Software. You must provide certain devices, software, and data connections to use our Services, which we otherwise do not supply. For as long as you use our Services, you consent to downloading and installing updates to our Services, including automatically.

Fees and Taxes. You are responsible for all carrier data plans and other fees and taxes associated with your use of our Services. We may charge you for our Services, including applicable taxes. We may refuse or cancel orders. We do not provide refunds for our Services, except as required by law. These SMS Terms and Conditions sets forth more detail regarding MLeads User communicating with you via text message regarding the meeting, follow-up, and certain other products and services offered by such Senders. Remember that your use of MLeads’s Services is at all times subject to the Terms of Use, which incorporates these SMS Terms and Conditions. Any terms we use in these Terms and Conditions without defining them have the definitions given to them in the Terms of Use. MLeads users can send SMS to their leads using a mobile app for communication. Charges applicable as per Telecom company rules and regulations. MLeads users can call their leads using a mobile app for communication. Charges applicable as per Telecom company rules and regulations.

NO ACCESS TO EMERGENCY SERVICES: There are important differences between MLeads and your mobile and fixed-line telephone and SMS services. Our Services do not provide access to emergency services or emergency services providers, including the police, fire departments, or hospitals, or otherwise connect to public safety answering points. You should ensure you can contact your relevant emergency services providers through a mobile, fixed-line telephone, or other services.

CONTACTS ACCESS: We respect your privacy and take the protection of your personal data seriously. Our app requires access to your phone contacts to [provide the lead management service that the app is intended to provide] and we will be storing your phone contacts on our servers.

We will never use your phone contacts for any purpose other than to [provide the lead management service that the app is intended to provide]. We will not share your phone contacts with any third-party companies, and we will not use your phone contacts for marketing purposes.

 

Permissions Policy For Android & iOS

Our app MLeads CRM Leads Sales Tracker requires certain permissions to provide you with the best possible experience and functionality. Below is a detailed explanation of each permission, why we need it, and how it is used:

1. Location Permission

Android and iOS:

  • Purpose: Required for tracking team member locations.
  • Usage: When granted, it allows the app to display team member locations on the map, show nearby leads, and ensure background location functionality continues even if the app is not actively in use.
  • Disclosure: “This app collects location data to enable tracking team member locations, displaying nearby leads, and ensuring continuous background location functionality even when the app is closed or not in use.”

2. Contact Permission

Android and iOS:

  • Purpose: Needed for importing contacts into the app.
  • Usage: Allows the app to access your contacts for importing them into the app for easier management and communication.

3. Microphone Permission

Android and iOS:

  • Purpose: Used for recording leads through the quick lead and record lead features.
  • Usage: Enables the app to access the device’s microphone for recording audio notes or information related to leads.

4. Camera Permission

Android and iOS:

  • Purpose: Required for scanning business cards and badge cards.
  • Usage: Allows the app to use the device’s camera to capture images of business cards and badge cards for easy digitization and storage.

5. Notifications Permission

Android and iOS:

  • Purpose: Enables the app to receive and display Firebase notifications.
  • Usage: Allows the app to send you important notifications and updates through Firebase, ensuring you are informed about relevant activities and updates within the app.

User Consent

We request user consent before accessing any personal or sensitive data. You will be prompted to grant these permissions the first time the app needs access to the respective features. You may choose to grant or deny any of these permissions. If you deny a permission, certain features of the app may not function as intended.

Data Usage

We use the data collected through these permissions solely for the purposes described above. Personal or sensitive data accessed through these permissions will never be sold or shared for purposes facilitating sale. If we need to use the data for other purposes, we will ask for your affirmative agreement.

Contact Us

If you have any questions or concerns about the permissions required by our app, please contact us at info@myleadssite.com .

We use industry-standard security measures to protect your personal data and ensure that your information is kept safe and secure. Your phone contacts will be stored on our servers for as long as necessary to provide the lead management service that the app is intended to provide, and we will delete your phone contacts when they are no longer needed.

We may use the phone numbers in your contacts to match them with our database of business contacts in order to provide you with more accurate and useful lead management services. We will not share this information with any third-party companies.

By using our app and providing access to your phone contacts, you are consenting to our use of your personal data in accordance with this privacy policy.If you have any questions or concerns about our use of your personal data, please contact us

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